I was reading Bram Stoker’s Dracula to my son the other night and we came across a funny little passage that I felt could be a great record-keeping lesson for airport operators. For me, the whole context was ripe for learning because, up until that point in the book, I would have considered this character’s actions, completely reasonable, if not, meticulous.

So what can the good Count Dracula teach us about good record keeping? Let’s find out…

Image credit: Levin Corbin Handy (via Wikipedia)