Someone is always watching...

Airports are at the nexus of high visibility and idle time. We invite people to transit through our facilities. We  provide windows for them to watch the action. We make them wait (hopefully not too long).

And how do they reward us?

By watching us at work. And sometimes, if you're unlucky, filming us at work...

Well, actually, his behaviour isn't really defensible, is it? ;)

Header image: Oleg Magni (via Pexels)

Dan Parsons

Dan is an airport operations manager currently working at Queenstown Airport in beautiful New Zealand. His previous roles have included airport and non-process infrastructure operation manager in the mining industry, government inspector with the Civil Aviation Safety Authority and airport trainer. Dan’s special interests include risk management, leadership and process hacks to make running airports easier. 

http://therunwaycentreline.com
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Setting the Standard